14-day returns & exchanges
We accept return and exchange requests within 14 days of delivery for unworn, unwashed hoodies in their original condition.
To start a return or exchange, please use our Contact page and include your order number and the item you would like to return or exchange. Contact us before sending an item back so we can provide return instructions.
Return shipping
Customers are responsible for return postage for sizing issues or change-of-mind returns and exchanges.
If your item arrives damaged or you receive an incorrect item, Fall Hoodie SZN will cover the return postage. Please contact us before sending the item back so we can arrange the return.